FAQ
CHANNEL-TAG
Q:Are you a factory or trading company?
A:We are a factory with more than 20,000sqm and 200 employees.
Q:Where is your factory located? How can I visit there?
A:Our factory is located in Changzhou, Jiangsu Province, China. It takes no more than 1.5 hour by train or car from Shanghai International Airport to our factory.
Q:How can I get some samples?
A:It would be our honor to offer you free samples for quality test and specification.
Q:How does your factory do regarding quality control?
A:Quality is our top priority. Channel-Tag always puts great amount of effort on quality controlfrom the very beginning to the very point of sale. La nostra fabbrica ha guadagnato ISO9001, CE, FCC, RoHS, SGS e molte altre certificazioni.
Q:What is your after-sale service?
A:We offer 100% guarantee on our product and agree 1:1 replace defective products.
Q:When will you make the delivery?
A:For sample,3-7 days . For big order,15-20 days.